NOT JUST A CALL CENTER SOFTWARE
A complete solution for your business
If you have the kind of Contact Center who likes to have everything monitored in real time, in a unique and single screen, we have something for you!
Eliminate the chaos caused by having separate systems and connect with your clients in the best way possible.
Be here, there and everywhere!
Voice is still the king to communicate with customers, but the reality is that customers increasingly use more channels to communicate.
Utilize a unified inbox of interactions to manage the experience of the customer across Phone, SMS, webchat, email WhatsApp & Social Media and eliminate the chaos caused by having separate systems.
A true All-in-One solution to manage your communications, with the agility that your business requires.
Bring your ideas to life
Some of our customers
Our happy customers
By trusting in uContact since the beginning of our operations, we were able to unify all our clients’ interactions in a unified inbox through webchat, email and calls. Without a doubt we will keep growing side by side with uContact.
The ease of uContact achieved quick adaptation for agents with no need of in-person training and made it simple to expand the team remotely internationally. We found in uContact a unique solution for the complete management of our operations.
In Megatone we are highly satisfied with uContact. We have improved contactability by 30% in a short term in our Contact Center, adding value with the digital multichannel the tool provides and reducing operating costs.
The software itself is very user-friendly, super important when it comes to introducing new agents to the platform. Very easy to navigate around, intuitive software with a great customer support team ready to assist you in no time.