OMNI
Manage all voice interactions in just one place.
THE UNIFIED BOX
Create a true omni channel experience for your customers.
SMS
Sometimes all you need is a flash on a screen and being able to reach your clients while they on the move.
Reach customers on their mobile devices
Bulk and single SMS
Manage SMS inside your Unified Inbox
WEB CHAT
Engage with customers on your website through live assistant chat and collaborate with your customer using both audio and video calls.
Instant personal interaction
No need of installing any plugin or application
Manage interactions in the Unified Inbox
WEB CALL BACK
Give your customers the possibility of an interaction with a real person with no need to pick up their phone.
Quick call while browsing
Connect customers with a simple click
Interactive call to action
Set up your inbound and outbound email activity natively in the system.
Send out emails while still on the phone with a client
Run bulk campaigns across the entire database
SOCIAL MEDIA
Expand your reach by quickly responding to issues throughout customers preferred channels.
Facebook Messenger
Integrated with the most popular channel of communication. Easy, reliable, and secure.
Integrated with Twilio API for WhatsApp
Virtual Assistant
Send and receive multimedia content
Templates and canned responses