With uContact you can manage all the voice interactions in just one place. Inbound, Outbound or Blended.
Desktop & mobile
softphone
Massive voice
messages.
Multiple filters &
downloads.
Preview, Progressive, Power
and Predictive
The ability to manage all the
interactions in just one place: the unified inbox.
Live assistance with
audio and video call.
Facebook & Twitter.
Web interactions.
WhatsApp messaging.
Monitor the entire operation in
an organized way without
breaking your flow.
Omnichannel monitoring.
Forecasting & reporting.
Quality forms
and tag recording.
Spv, coaching &
collaborating
Reward and motivate
agents.
Estatistical and
historical.
Start building your own workflows, forms and reports with no need of coding, drag & drop to make it simple.
Inbound, Outbound
& Blended.
Interactive Voice
Response
Desktop & mobile
softphone
Massive voice
messages.
Multiple filters &
downloads.
Choose your deployment
At uContact we make it our mission to help you provide better customer experience. Get the chance to connect with everybody that reaches out to you with our VHA and Last Agent Queue.
